IT Administrator
Join our growing IT team in central Bristol! We're hiring an IT Administrator to provide frontline support and drive IT security, policy, and service improvements.
Welcome to Geoquip Marine, we are global leaders in offshore geotechnical engineering, providing innovative and reliable solutions to the offshore energy, renewables, and infrastructure sectors. With a fleet of state-of-the-art vessels and advanced geotechnical technology, we specialise in seabed investigation, data analysis, and engineering expertise that enable safe and efficient offshore operations worldwide
Why Join Us?
Our growing IT Team is looking to hire an additional IT Administrator in our central Bristol office on Wine Street. The successful candidate will be responsible in providing front line support to staff on all company supported applications through the ticketing system, phone or email. You will also manage requests, and incidents, through to resolution, and being a trusted advisor for all staff.
As our IT Administrator, you will also be responsible for advising on policy and procedures concerning the security of the Company’s IT systems and users’ applications and users’ conduct on IT matters and use of applications. Continually aiming to improve the support and reporting processes of IT Service Delivery through trend analysis, root cause analysis, performance metrices and industry best practices.
What you’ll do:
- Provide IT support and service delivery across the business, resolving technical issues in line with company standards.
- Troubleshoot hardware, software, and cloud applications, and manage IT assets.
- Assist the IT Manager with projects, including system upgrades and complex IT initiatives.
- Advise staff on processes, applications, and security best practices, acting as a trusted IT partner.
- Contribute to IT policies and procedures, ensuring systems remain secure and efficient.
- Document solutions and share knowledge to support continuous improvement.
- Collaborate with colleagues and management to deliver high-quality IT services.
Who We’re Looking For:
Requirements:
- Previous experience in a 2nd line / IT Administrator role.
- Strong knowledge of Windows OS, Microsoft 365, and Active Directory. Any experience with MS Intune and/or Autopilot would be an added bonus.
- Networking fundamentals (TCP/IP, DNS, DHCP, VPN).
- Excellent communication and problem-solving skills.
- ITIL awareness
- Full UK Drivers Licence
What’s in It for You?
- Opportunity for career growth – Gain valuable experience in a growing sector with career development opportunities.
- Be part of an innovative and growing company making an impact in offshore geotechnical solutions
- In return a competitive salary is on offer along with the benefits below.
What can we offer?
- 25 days Annual Leave
- Maternity & Paternity Leave benefits
- Private Healthcare with Eye Care & Dental, Income Protection, Life Assurance
- 5% Employer Pension Contribution
- Employee Assistance Program & Mental Health Support
- Unemployment & Life Insurance
- Professional Development & Subscription Support
- Gym Membership Scheme
- Salary Sacrifice - Cycle to Work Scheme
- Employee referral bonus scheme
- Engaging team socials and opportunities to give back through volunteering
- Department
- IT
- Role
- IT Administrator
- Locations
- UK Office
Our Mission & Vision
Our Vision
Geoquip Marine is a geotechnical data acquisition company. We provide offshore and nearshore surveys, investigations and engineering services to clients worldwide.
Our Mission
To pioneer environmentally sound geotechnical data acquisition practices.
To be one of the world's leading deep water geotechnical data acquisition companies.
To be the industry's most customer centric provider, adopting technical solutions that provide the best, most accurate data.
About Geoquip Marine
Headquartered in St Gallen, Switzerland, Geoquip Marine also has a modern office and a state-of-the-art onshore laboratory in the heart of Bristol, UK. Our offshore teams operate around the world, including Taiwan, the East Coast of the United States and in regions across Europe.
Join our international team of passionate professionals, and take the next chapter in your career with an international offshore company. Browse our latest offshore and onshore roles today.
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